February 8th, 2024. Syosset, NY – CrushBank Technology, Inc. is proud to announce that its Chief Technology Officer, David Tan, has been named an IBM Champion for 2024.
The IBM Champions program recognizes individuals for their leadership and extraordinary contributions to IBM communities by advocating for IBM solutions, offerings, and programs. David’s recognition as a champion acknowledges his exceptional expertise and contributions to not only the IBM community but the broader AI and machine learning landscape, particularly within the IT support community.
As Chief Technology Officer, David has guided Crushbank to become a pioneer in AI-driven IT support solutions – the continuation of a journey with AI that began more than ten years ago, inspired by IBM Watson’s groundbreaking performance on Jeopardy. This inspired the CrushBank AI Knowledge Management system, making him the first in the industry to leverage AI and unstructured search to the data sets leveraged by MSPs. Today, David continues to refine and drive CrushBank’s evolution, fueled by his unwavering passion for innovation.
“Being an IBM Champion is a tremendous honor,” said David. “IBM’s watsonx has made so much possible not just for CrushBank but for countless other brilliant products and projects, and I’m grateful for the platform and opportunity to bring what I’ve learned to the broader tech community, especially during such exciting times for AI.”
CrushBank’s AI Knowledge Management systems uses IBM watsonx trustworthy AI to transform IT support, enabling faster resolutions, fewer escalations, and unparalleled analytics. CrushBank creates smart data, filling gaps in support information for happy clients and better outcomes.
About CrushBank Technology Inc.
CrushBank Technology created the award-winning AI Knowledge Management system that uses trustworthy AI from IBM WatsonX to transform IT support, enabling faster resolutions, fewer escalations, and unparalleled analytics. CrushBank creates Smart Data for your business filling critical gaps in support information, leading to enhanced client relations and better outcomes.