August 2023: AI Knowledge Management
What's New?
Company Filter for Ticket Classifier
- CrushBank admin users now have the ability to specify only certain companies when configuring the Ticket Classifier.
Ability to See Active Service Boards on Ticket Classifier
- CrushBank admins now have the ability to see which service boards have Ticket Classification enabled.
Ability to Sort by Creation Date on Search Results
- CrushBank users now have the ability to sort by creation date along with relevancy when viewing search results.
Alert Filter Enhancements
- The alerts filter in the list view has moved within the Document Type heading of the filters panel. This gives you the ability to just see alerts and not include tickets.
CompTIA – David appointed to AI Council
CrushBank Technology, Inc., the leader in AI Knowledge Management, is proud to announce that its Chief Technology Officer, David Tan, has been appointed as a member of CompTIA’s esteemed Artificial Intelligence Advisory Council.
CRN Award – Tech Innovator
CrushBank Technology, Inc., the leader in AI Knowledge Management, is proud to announce that its Chief Technology Officer, David Tan, has been appointed as a member of CompTIA’s esteemed Artificial Intelligence Advisory Council.
WatsonX – Launched with CrushBank as a launch partner
Last month IBM launched watsonx, its biggest and most powerful AI platform, including foundation models and generative AI, for trusted data, speed, and governance. CrushBank’s AI Knowledge Management system is featured in the launch.
