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April 30, 2024

Insights from Charles IT’s success in automatically classifying tickets with CrushBank AI and using the results in MSPCFO’s dashboards

Watch the webinar recording below to gain exclusive insights from Charles IT, an MSP based in Middletown, CT, who successfully tackled their ticket classification challenge with the […]
April 29, 2024

CrushBank Enhances Autotask Efficiency with AI- Powered SmartClassifier Utilizing Private Data Lake

Syosset, NY.  Apr 29, 2024 — CrushBank, a pioneer in Artificial Intelligence for Managed Services Providers, today unveiled its latest advancement in IT support: the integration […]
February 29, 2024

CrushBank Technology Revolutionizes IT Support with Integration of AI Knowledge Management with Autotask and HaloPSA

SYOSSET.  February 28, 2024 – CrushBank Technology Inc. is delighted to announce embedded integration of its award-winning CrushBank AI Knowledge Management system with Autotask and HaloPSA. […]
February 28, 2024

Lessons for MSPs from Google’s Cautionary Tale

As Google grappled with significant challenges related to its AI service, Gemini, the tech world gained crucial insights into the complexities of AI development—offering lessons for tech giants, MSPs, and the broader community regarding innovation, project management, and ethical considerations.