daniel

July 30, 2024

Overcoming Generative AI Challenges for Managed Service Providers

While generative AI has the potential to revolutionize operations for Managed Service Providers, many projects face significant challenges; CrushBank offers a solution by leveraging a private data lake and IBM watsonx to enhance service delivery and improve response accuracy.
June 21, 2024

IT Weapons’ Transformation: Gary Benezra on CrushBank’s Impact

IT Weapons, a leading Canadian Managed Services Provider, transformed their operations by implementing CrushBank, an advanced AI system that reduced their average ticket resolution time by 20% and improved efficiency, highlighting the platform's value for MSPs looking to enhance service delivery