September 9, 2024
Revolutionize your business efficiency with CrushBank Neuro, an AI-driven solution that simplifies data retrieval across all departments, transforming unsearchable information into actionable insights.
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September 9, 2024
As Managed Services Providers (MSPs) increasingly adopt generative AI technologies like Large Language Models (LLMs), establishing robust AI governance becomes essential to mitigate risks and ensure responsible, ethical usage across their operations.
September 9, 2024
As Artificial Intelligence (AI) evolves at a rapid pace, grasping the core concepts that underpin this dynamic field is essential. This guide explores 50 key AI terms, designed to enhance your understanding and bridge any gaps in your knowledge.
September 9, 2024
Relying on a general-purpose AI for ticket classification in Managed Service Provider environments can be a costly mistake, as accurate classification is essential to ensure efficient workflows and meaningful analytics in IT support.
July 30, 2024
While generative AI has the potential to revolutionize operations for Managed Service Providers, many projects face significant challenges; CrushBank offers a solution by leveraging a private data lake and IBM watsonx to enhance service delivery and improve response accuracy.
July 12, 2024
CrushBank CEO Evan Leonard emphasizes that the success of AI initiatives relies on high-quality, diverse data, highlighting the need for strong data management practices to unlock AI's potential and maintain a competitive edge.
June 21, 2024
IT Weapons, a leading Canadian Managed Services Provider, transformed their operations by implementing CrushBank, an advanced AI system that reduced their average ticket resolution time by 20% and improved efficiency, highlighting the platform's value for MSPs looking to enhance service delivery
June 11, 2024
David Tan, CTO of CrushBank, hosted the highly anticipated webinar "What You Need to Know Now About AI," providing attendees with insights into the latest advancements and trends in artificial intelligence from major events like IBM Think and Google I/O.
June 5, 2024
David Tan, CTO of CrushBank, provides an insightful overview of the latest developments in artificial intelligence and their potential impact on your business and daily life.