Client Stories

October 8, 2024

How Equinox IT Services Onboards New Technicians Faster and Closes More Tickets

At Equinox IT Services, founded in 2002 based in Orem, Utah, efficiency is key. Specializing in providing top-tier IT support to a wide range of businesses, Equinox has always been at the forefront of using technology to streamline their operations.
June 21, 2024

IT Weapons’ Transformation: Gary Benezra on CrushBank’s Impact

IT Weapons, a leading Canadian Managed Services Provider, transformed their operations by implementing CrushBank, an advanced AI system that reduced their average ticket resolution time by 20% and improved efficiency, highlighting the platform's value for MSPs looking to enhance service delivery