News Release

April 29, 2021

CrushBank, the Natural-Language AI Solution, Announces Strategic Development with CompTIA on Innovative IT Assessments and Training

Will use real-world scenarios to gauge problem-solving skills.   Syosset, NY – April 29, 2021— CrushBank, developers of an artificial intelligence (AI) solution that leverages the […]
April 12, 2021

CrushBank Announces Strategic Alliance with ECI Software Solutions

Initiates Integration Between Flagship Solution and ECI’s e-automate®   Syosset, NY – April 8, 2021— CrushBank, developers of an artificial intelligence (AI) solution that leverages the […]
December 10, 2020

CrushBank Helps IT Consortium The 20 Dramatically Accelerate Support Ticket Resolution With Its AI-Powered IT Help Desk Solution

At an upcoming webinar, one of The 20’s principals will detail how CrushBank has helped The 20 accelerate support ticket resolution up to 40%.     […]
December 7, 2020

See CrushBank in Action – December 16 at 1:00 pm – Join Our Webinar with The 20

When we launched CrushBank, an artificial intelligence (AI) solution purpose-designed to provide answers used in IT support, we were certain it could transform how support teams […]
November 5, 2020

CrushBank Debuts Insight Just in Time for IT Nation Connect; Exclusive Artificial Intelligence Delivers Support Metrics by Actual Root Cause

At the event, CrushBank experts will be available to discuss Insight, which ingests entire support data sets, classifies them precisely and generates objective metrics for meaningful […]
October 29, 2020

CrushBank, the Natural-Language AI Solution for IT Help Desks, Reaches 500,000 Query Milestone

Processing half a million queries since general availability underscores the performance built into this IBM Watson-powered, problem-solving solution.     Syosset, NY – October 29, 2020 […]