CrushBank’s Chief Technology Officer, David Tan, was recently featured as a speaker at IBM’s Watsonx Day, presenting the company’s AI knowledge management capabilities. CrushBank, a pioneer and innovator of AI-powered IT support in the MSP and ITSM industry, has been a trusted partner since the Watson platform opened.
During the presentation, CrushBank demonstrated the possibilities with embedded AI, sharing their experiences with Watsonx and IBM’s Digital Self-Serve Co-Create Experience. Tan discussed the value they expect to achieve as they develop new generative AI features alongside their semantic search capabilities, enhancing the platform to add further functionality and ease of use.
“The world we’re in right now is all about time to value, and CrushBank is a really good example of that,” said George Kreitler, IBM’s Sales Manager of Embeddable AI and ISVs.
Watch the full video here.