Who knew that a fully virtual event could be so interactive and informative? In addition to the honor of having CrushBank CTO David Tan present “Machine Learning and Artificial Intelligence: Pathways for Growing Your Business Without Growing Your Staff,” at The 20 VISION 2020 Conference, CrushBank hosted a virtual booth (pictured) that attendees could “visit.” While there, they could watch their avatars stroll around, pick up the CrushBank digital collateral and more. Tan also participated in an MSP panel discussion, “Making the Jump to AI.” With three days packed with educational, virtual presentations and sessions, The 20 VISION 2020 Conference was both insightful and thought-provoking. We look forward to participating in events sponsored by The 20 in the future and providing more information about the value and power of machine learning and AI.