Events

NC TECH’s annual statewide kick-off event is packed with leading perspectives on trends and innovations shaping technology. This event will include executive panel discussions, a predictions keynote, an innovation briefing, NC TECH’s 2025 Preview, the release of the annual ‘State of the Technology Industry’ Report, a tech expo, and more.

With AI rapidly becoming an essential tool for managed service providers, it's crucial to understand both the transformative potential and the associated challenges. This session will explore how AI can enhance IT support, from automating ticket management to improving customer service. CrushBank CTO David Tan will dive into the risks of relying on generic AI models compared with specialized solutions tailored for MSPs.