New Features: Ticket Prioritizer
CrushBank now offers the ability to automatically prioritize your tickets based on a custom models designed from your historical tickets with priority.
CrushBank’s David Tan Shines at IBM’s Event for Build/Embed Partners
David Tan, CrushBank’s CTO and a leading expert in AI and watsonx, highlighted CrushBank’s collaboration with IBM at a special reception in NYC, showcasing how AI- driven solutions are driving innovation and client success.
CrushBank: Revolutionizing IT Service Desk Efficiency
CrushBank revolutionizes IT service desks by integrating AI-powered search, automated ticket classification, and secure data access, enabling agents to resolve issues faster, reduce escalations, and enhance productivity with real-time, context-driven insights.
Understanding Private Data Lakes: The Key to Secure and Efficient Business Data Management
CrushBank’s private data lake offers businesses secure, scalable, and dynamic data management, providing real-time access controls, regulatory compliance, and advanced analytics—ensuring sensitive information remains protected while maximizing operational efficiency.
CrushBank’s Brian W. Mullaney Joins Panel on AI and Cybersecurity at Future of Connecticut Event
Brian W. Mullaney, CrushBank’s Cofounder and CRO, was a featured panelist at the *Future of Connecticut* event, sharing insights on AI and cybersecurity’s role in enhancing security, efficiency, and business operations.
Unlocking Seamless Integration with CrushBank’s Universal API
CrushBank’s Universal API seamlessly integrates data from various IT systems, enabling faster search, discovery, and resolution of issues through AI-powered insights, ultimately streamlining support operations and enhancing user experience.
Unlocking Seamless Integration with CrushBank’s Universal API
CrushBank’s latest update integrates ConnectWise agreements into its AI-powered search, enabling MSPs to instantly access critical contract details, streamline workflows, and enhance service accuracy across teams.