SmartArchive
Get long-term access to critical information needed for client support from legacy or end of life systems
CrushBank's innovative SmartArchive system streamlines the preservation of valuable IT support information from legacy systems
SmartArchive is initialized with a one-time ingestion into a private data lake of critical support data, including tickets, configuration details, and other relevant service documents. The entire store of information then becomes completely searchable.
By eliminating the need for costly licensing fees associated with old systems, SmartArchive provides significant cost savings. The service is scalable, with costs tailored according to the volume of items ingested, making it a cost-effective solution for businesses of all sizes seeking to safeguard their IT support records efficiently.
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SmartArchive Datasheet
SmartShift is a specialized use of CrushBank’s SmartArchive, designed to help MSPs migrate to a new ITSM without losing access to critical data. It securely moves all legacy information into CrushBank’s searchable data lake, while key records are integrated directly into the new system. This avoids the issue where the new system doesn’t have a place for certain historical data.
Preserve all tickets, assets, and documents
Migrate compatible data into the new ITSM
Decommission old systems and reduce costs
Search across legacy and live data in one place
A one-time ingestion charge will be custom quoted depending on the source system.
An unlimited number of users can access the information through the search interface